WHAT IS AFTERPAY:
Afterpay is a service that allows us to offer you the ability to make purchases now and pay for them in 4 equal payments every 2 weeks without any interest.
HOW IT WORKS:
Can I use Afterpay if I'm an international customer?
What is Aftepay payment schedule?
If approved for Afterpay, the first payment is due at the time of purchase. The remaining 3 payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you want to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will adjust the amount owed accordingly.
What if I can't pay an Afterpay installment?
If funds are not available when the automatic payments are due, you will be charged an $8 late payment fee by Afterpay. An $8 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
Please see Afterpay Payment Purchase Agreement here.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered within our standard shipping timeframes. Please visit our shipping page for more information.
How do I return or exchange an item purchased with Afterpay?
Afterpay returns/exchanges follow our standard return/exchange process. Please email us at hello@janetgwendesigns for your returns/exchanges.
Where can I find out more about Afterpay?
Visit the Afterpay website for a comprehensive list of FAQs here.
If you have any questions about your Afterpay account, please contact Afterpay toll-free customer support line at 855-289-6014 or use the contact form here.